Terms & Conditions of Sale

 

 

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Terms & Conditions of Sale

 

Who We Are

We trade solely from the website domain www.fishingtiplights.uk.
We are a mail order company, and have no retail premises. We are unable to sell directly to the public from our location, all sales must be made through our website.

Please take note that any tip light that is removed from the packet and used will not be refunded or exchanged unless the tip light is returned to us, please see our Returns Policy below. If a claim is wanted against a faulty tip light then please read our returns policy. We can not be held responsible for how you attach the Tip Light to your rod. We supply two different sizes of clips to attach the light to your rod, so whatever thickness of rod you have, it should fit, this only applies to beachcasters, not the thicker boat rods and the like. If in doubt please watch the videos on our main page of the website. We can not be held responsible if you lose your tip light, damage it by your rod being blown over by the wind, your rod being dropped on the ground, etc. What happens to it after you take it out the packet is YOUR responsibilty!

Delivery:
We send out all goods by Royal Mail 'Signed For' normally within two working days. Somebody will need to be available to sign for the goods. If the goods are returned to us 'undelivered' then postage will have to be paid for by the buyer for us to resend the goods.

PLEASE NOTE THE ROYAL MAIL DO NOT CLASS ITEMS AS LOST OR MISSING UNTIL 15 WORKING DAYS AFTER THE POSTAGE DATE. IF YOUR ITEM/S DO NOT TURN UP AFTER 15 WORKING DAYS PLEASE GET IN TOUCH WITH US BY EMAIL (info@fishingtiplights.uk), OR GIVE A RING ON 07490 955403. WE KEEP ALL STAMPED CERTIFICATES OF POSTAGE, (Royal Mail 'Signed For'), so there shouldn't be any problems as all deliveries haveto be Signed For. Thanks

Returns:
If you are not totally satisfied with your purchase for any reason then you may return it to us for an exchange or refund. You have 14 days from receiving the product in which time you must notify us of your intention to return the item

Please notify us before returning the item and also make sure to include your name, address order number and instructions with the returned item.

The cost of the goods will be refunded, so long as the goods are in reasonable condition.

Postage charges for the return of the goods, will not be refunded and the goods are your responsibility until received by us. RETURN TO Fishing Tip Lights UK, 19 Masefield Grove, Bletchley, Milton Keynes MK3 5AS

 

 

 

 

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Tel: 07490 955403

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